Return and Refund Policy for Afro GPL Themes

Last Updated: 7/16/2025

At Afro GPL Themes, we strive to provide high-quality WordPress themes and plugins with clear licensing under the GNU General Public License (GPL). Due to the nature of digital products, we have a strict no-refund policy, but we offer support to resolve any issues you may encounter. Contact or whatsapp us if you encounter errors in Theme installation @ +23350 803 0324

1. No Refunds Policy

• All sales are final – Since our products are digital and instantly downloadable, we do not offer refunds or exchanges.
• Before purchasing, please review product demos, documentation, and compatibility to ensure the product meets your needs. We provide Technical Support for any Error you Encounter. Contact or whatsapp us if you encounter errors in Theme installation @ +23350 803 0324

2. Exceptions (Case-by-Case Basis)

We may consider refunds only in the following rare situations:
✅ Duplicate Purchase – If you accidentally purchased the same product twice.
✅ Major Technical Issue – If the product is completely unusable due to a critical bug (we will first attempt to fix the issue).
✅ Unauthorized Charge – If there was a fraudulent transaction on your account.

Contact or whatsapp us if you encounter errors in Theme installation @ +23350 803 0324

3. What We Do Instead of Refunds

To ensure customer satisfaction, we offer:
🔹 Free Updates – For the duration of your license.
🔹 Technical Support – Assistance with installation, configuration, and troubleshooting.
🔹 Bug Fixes – If a product has a critical error, we will provide an update.

4. How to Request Support or a Refund Exception

1. Contact or whatsapp us if you encounter errors in Theme installation @ +23350 803 0324
2. Provide:

• Your order number.
• A detailed explanation of the issue.
• Screenshots or error logs (if applicable).

We will respond within 1-3 business days.

5. License & Redistribution

• Even if you request (and receive) a refund, the GPL license still applies—meaning you may keep and use the product but must comply with GPL terms.
• Unauthorized distribution after a refund may result in legal action.

6. Policy Changes

We reserve the right to update this policy. Any changes will be posted on this page.

Need Help?

📧 Email: info@afrogplthemes.com
🌐 Whatsapp: +233 508030324

© Afro GPL Themes – All Rights Reserved.